BURN Support Center
FAQ
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Refunds & Returns
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Accounts & Subscriptions
- How can I delete my account?
- How can I change my subscription type?
- How do I cancel my subscription?
- How can I subscribe and what payment methods do you accept?
- Do you offer refunds/returns?
- Can I access my account on multiple devices?
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Technical Support
- How can I cast the BURN app to my TV from my phone?
- What can I do if the app is not working as expected?
- How can I reset my password?
- Have I lost my progress?
- Why can I not log into my account?
- How do I report a potential bug?
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Workouts & Fitness
- Are BURN workouts suitable for me?
- Can I access my workouts offline?
- What equipment will I need to follow the workouts?
- How much content is on the app?
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Nutrition
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Still have questions?
We're happy to help with whatever questions you have! You can submit a customer support ticket here.