There are three ways to subscribe to BURN: via our website, Apple App Store, or Google Play Store. In order to successfully unsubscribe from the app you will need to use the same method that you had initially chosen when subscribing with us.
Please note that even if you are not seeing a BURN subscription on your device settings at all, you still might have a live web subscription.
To make sure you have cancelled your subscription, please login on our website where your latest subscription status can be seen. Alternatively, you can submit a support ticket and ask our team to make sure your subscription is cancelled.
If you subscribed via web:
- You should be able to unsubscribe from here following the relevant instructions.
If you subscribed on Apple App Store:
- You can find more information about how to unsubscribe here.
If you subscribed on Google Play Store:
You can find more information about how to unsubscribe here.