FAQ
Refunds & Returns
Accounts & Subscriptions
- How do I cancel my subscription?
- How can I subscribe and what payment methods do you accept?
- Is there a free trial period?
- Do you offer refunds/returns?
- Can I access my account on multiple devices?
- Can I change my payment card details?
Technical Support
- How can I cast the BURN app to my TV from my phone?
- What can I do if the app is not working as expected?
- How can I reset my password?
- Have I lost my progress?
- Why can I not log into my account?
- How do I report a potential bug?